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The Sangamon Mass Transit District Board of Trustees packed a lot into this meeting, from frozen brakes to 1.4 million rides.

Highlights from the clip:

  • Operations staff flagged some odd ridership numbers on a few routes and are digging into the reporting system to make sure the data is right — right after dealing with buses that wouldn’t cooperate in the cold.
  • The board weighed a behind-the-scenes but important upgrade to its servers and storage. Staff walked through a multi-phase plan, competitive quotes under the federal threshold, and why one local vendor came in as the lowest qualified bid.
  • A change to how far in advance riders can reserve trips raised questions about the on-demand app, the 16-hour reservation window, and making sure people don’t end up late for work. Staff talked about adjusting the tech, gathering rider feedback and even delaying changes if needed.
  • Trustees quickly approved a requested change with no opposition, then shifted to a big-picture review.
  • An annual recap laid out record fixed-route and paratransit ridership, facility and technology upgrades, better state operating support, a clean audit, and what’s coming next: a new walkway, hub expansion, a secondary hub site, night service improvements, and more.

If you ride SMTD — or just see the buses go by — this gives a clearer picture of what’s happening behind the scenes and what might change for riders next.

Zach Adams is the digital media coordinator for Illinois Times and Springfield Business Journal, handling photography, videography and digital content. He is also the owner of 1221 Photography.

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